All communication will be done via email, not social media or text. The client is free to schedule a call at any time to go over details about their project if speaking over the phone works better.
Working business days are Monday-Thursday unless you have been scheduled for an appointment or photoshoot. You can expect an email reply from the designer within 24-72 hours regarding your project.
Once your order has been placed, please keep in mind that additional information “may” be requested from you in order to complete this project. Please look for an email from email@example.com within 24-48 hours of your order being placed. The email from Justerica Angelic will walk you through the next steps for you to provide your content for the project.
All content from the client is due within two weeks of placing their order. If the content from the client is not received within the two week time frame, this means that the project will be delayed. The turnaround time for the project begins ONCE ALL CONTENT IS PROVIDED FROM THE CLIENT.
A form of payment must be made before a project is started. If you pay your project in full, you are good to go. If you start with a payment plan, there will be 2 remaining payments to be made after the first payment. All payments are two weeks apart. The system will automatically bill the card that is on file. If a payment is declined, the system will wait 5 days, and then try the card again. If the payment fails for a second time, the client will receive a $25 late fee for the failed payment. The project will be paused until the late fee and the original payment is made. Once the fees are paid, the designer will then re-start and continue on with the project.
Once the work is complete, and the client has approved all of the design work, the client will own all rights to the work produced after the final payment. All of the client’s design files will be delivered via email. And if the client wishes to use additional services in the future, or need any revisions done to any approved work that has been complete, an additional fee will be due at that time.
There are no refunds on photoshoots, if the client does have to cancel a photo session, it can be rescheduled and there will be a $50 rescheduling fee.
digital downloads + courses
Due to this being a digital download/course that you have access to any time you'd like, no refunds are issued.
acts of god
If a legal “Act of God” occurs during your project (ex: fire, flood, computer/hardware damage, death in the family ect.) The client will be notified to discuss new deadlines for the project.
Justerica Angelic Creative Studio or the client can choose to terminate the project at any time if it is not a good fit. If either party does agree to terminate the project, the client will still be responsible for half the service fees IF the designer did not begin the project already. IF the designer did begin the project, the client will be responsible for the TOTAL COST of the project, no exceptions! Our time is valuable.
Justerica Angelic Creative Studio will have portfolio rights to share the completed work designed on social media, and the business website. This will be used for self-promotion.
Changes to the terms + CONDITIONS
Before you confirm your agreement to these terms, please make sure you understand all of the above agreement. Should you have any questions or concerns regarding these terms, please email: firstname.lastname@example.org
You must agree to these terms and conditions before services are started.